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Privacy Policy

Effective date: January 21, 2026 • Last updated: January 21, 2026

Rezonate Privacy Policy

Effective Date: January 21, 2026

Contact: contact@rezonate-app.com

Website: rezonate-app.com

1. Introduction

This Privacy Policy explains how Rezonate collects, uses, discloses, and protects information when you use the Service. It also explains your choices and rights regarding your information.

2. Information We Collect

We collect information in the following categories:

2.1 Account and Profile Information

When you create an account or update your profile, we may collect:

  • Email address
  • Username and display name
  • First name and last name (if provided)
  • Date of birth (if provided)
  • Profile photo (if you upload one)

2.2 Wellness Entries and App Inputs

When you use the Service, you may provide information such as:

  • Tracker labels, tracker colors, and tracker values
  • Daily check-ins and logs
  • Journal entries and reflections
  • Affirmations you create or select
  • Settings and preferences, including notification preferences

2.3 Device and Technical Information

We may collect device and technical information to operate the Service, including:

  • Device identifiers and tokens required for delivering push notifications
  • Device type, operating system version, and app version
  • Crash and diagnostic information
  • Basic performance signals needed to maintain reliability

2.4 Usage Information

We may collect information about how you interact with the Service, such as:

  • Feature usage patterns and navigation events
  • Performance metrics and error events

This data is used to improve performance and reliability and to enhance user experience.

2.5 Communications

If you contact support, we may collect:

  • The contents of your communications
  • Any attachments you choose to provide, such as screenshots
  • Metadata needed to respond to your request

3. How We Use Information

We use information for the following purposes:

3.1 To Provide and Maintain the Service

  • Create and manage your account
  • Authenticate access
  • Store and sync your entries across devices
  • Provide analytics and insights derived from your entries
  • Save and apply your preferences and settings

3.2 To Deliver Notifications You Choose

  • Deliver push notifications when enabled
  • Deliver local notifications such as scheduled affirmations
  • Store notification preferences and scheduling selections

3.3 To Improve Safety, Security, and Reliability

  • Detect and prevent fraud, abuse, and unauthorized access
  • Debug issues, monitor performance, and maintain system integrity
  • Enforce our Terms and comply with legal obligations

3.4 To Improve the Service

  • Understand how features are used
  • Improve usability and optimize performance
  • Develop and test new features

4. How We Disclose Information

We do not sell your personal information.

We may disclose information in the following circumstances:

4.1 Service Providers

We use third-party service providers to operate the Service, such as providers for:

  • Authentication
  • Cloud storage and databases
  • Push notification delivery
  • Media storage for user-uploaded profile images
  • Crash reporting and performance monitoring

These providers process information on our behalf to provide the Service and are expected to protect it consistent with this Privacy Policy.

4.2 Legal Requirements and Safety

We may disclose information if we believe disclosure is reasonably necessary to:

  • Comply with applicable law, regulation, legal process, or governmental request
  • Protect the rights, safety, and security of Rezonate, our users, or others
  • Detect, prevent, or address fraud, security, or technical issues

4.3 Business Transfers

If Rezonate is involved in a merger, acquisition, reorganization, or sale of assets, information may be transferred as part of that transaction. We will take steps to ensure appropriate notice and protection where required.

5. Your Choices and Controls

You can:

  • Access and edit profile information within the Service
  • Enable or disable notifications in the Service and device settings
  • Update or remove your profile photo through the profile editor
  • Request account deletion and associated data deletion as described below

6. Data Retention

We retain information as long as needed to:

  • Provide the Service and features you use
  • Maintain account continuity and syncing
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Protect the safety and security of the Service

When you request deletion, we delete or de-identify information associated with your account, subject to legitimate retention needs. Retention timelines can vary depending on the type of data and legal requirements.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No security measure can guarantee absolute protection. You are responsible for keeping your credentials confidential and securing your device.

8. International Data Processing

Your information may be processed and stored in countries other than your own, including countries where our service providers maintain infrastructure. We take steps designed to ensure information is protected consistent with this Privacy Policy.

9. Account Deletion and Data Deletion Requests

You can request deletion of your account and associated personal data:

  • In the app through Settings
  • Through a published web request process at rezonate-app.com/account-deletion (recommended)

Deletion requests are subject to verification for security and may be limited by legal retention requirements.

10. Children’s Privacy

Rezonate is not intended for individuals under 18. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided personal information, contact us at contact@rezonate-app.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will update the Effective Date when changes are posted. If changes are material, we may provide additional notice within the Service.

12. Contact Us

Questions or requests about privacy: contact@rezonate-app.com

Addendum: Store Disclosure Alignment, Sensitive Wellness Data, Notifications, and Vendors

  1. Store disclosures must match actual data practices. Apple App Store “App Privacy Details” and Google Play “Data Safety” disclosures must accurately reflect what the Service collects, stores, processes, and shares. This Privacy Policy is intended to support accurate disclosures, but completion of store forms is separate from publication of this policy.
  2. Habit tracking and similar wellness tracking data. In addition to the wellness entries described above, the Service may collect and store habit-related information, such as habit names, schedules, completion logs, streaks, and notes associated with habits, to provide the feature and sync your data across devices.
  3. Sensitive wellness information examples. The Service may allow you to enter and store wellness information that some platforms may treat as sensitive, including sleep times and sleep logs, mood, stress, medication, alcohol use, caffeine use, snoring indicators, reflections, and free-form notes. The Service may also derive analytics and insights from these entries (for example, trends and summaries) as part of providing the Service.
  4. Notifications and user-entered content used for notifications. If you create affirmations, reminders, schedules, or similar user-entered content, the Service may store this content and use it to deliver notifications you enable. Notification delivery depends on device settings and third-party services and is not guaranteed.
  5. Push notification tokens. If you enable push notifications, the Service may collect and store device notification tokens (for example, FCM tokens and similar identifiers) in order to deliver push notifications.
  6. Privacy Policy URL availability. For apps that collect and store user data, Apple and Google generally require a valid Privacy Policy URL in store settings. Rezonate may publish this Privacy Policy at an externally accessible URL and link it in App Store Connect and the Google Play Console.
  7. Third-party vendors and infrastructure. The Service may use third-party providers to operate core functions, such as authentication, cloud database and storage, push notification delivery, crash reporting, performance monitoring, and media storage or hosting for user-uploaded profile images. If the Service uses specific vendors (for example, Firebase services for authentication and database, Cloudinary for image hosting), your information may be processed by those vendors as described in Section 4.1, consistent with your settings and permissions.
  8. Biometrics. If the Service offers biometric unlock, it is intended to use the device’s biometric APIs for on-device authentication. Rezonate does not intend to collect or store biometric identifiers. You can disable biometric unlock in device settings and, where available, in app settings.
  9. Vibration and haptics. The Service may use vibration or haptic feedback to improve user experience. If the Service requests device permissions related to vibration or similar capabilities, those permissions relate to delivering device feedback features.