1. Overview

Rezonate (“Rezonate,” “we,” “us,” or “our”) provides a wellness and tracking experience through our website and mobile application (collectively, the “Services”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Rezonate is not a medical service. Your use of the Services does not create a doctor-patient relationship, and we do not provide diagnosis or treatment.

2. Information We Collect

2.1 Information you provide

• Contact information (such as name and email) if you contact us or sign up for updates.
• Account information if you create an account in the app (such as email, username, and authentication details).
• Content you submit (for example, journal entries, habit names, notes, or messages you choose to send).

2.2 Information collected automatically

• Device and usage data (such as device type, browser type, pages viewed, and interactions).
• Log and diagnostic data (such as crash logs and performance metrics).
• Cookies and similar technologies on the website (see Section 7).

2.3 Sensitive information

The Services may allow you to record wellness-related information (such as mood, sleep patterns, habits, or reflections). You control what you choose to enter. We treat this information carefully and use it to operate and improve the Services.

3. How We Use Information

We use information to:

• Provide, maintain, and improve the Services
• Personalize features, layouts, and experiences
• Support safety, fraud prevention, and security
• Communicate with you (support responses, updates, important notices)
• Measure performance and understand usage trends
• Comply with legal obligations

4. How We Share Information

We do not sell your personal information. We may share information in these limited situations:

• Service providers who help us run the Services (hosting, analytics, authentication, customer support). They are permitted to use information only to provide services to us.
• Legal and safety reasons if required by law or to protect users, the public, or our rights.
• Business changes such as a merger, acquisition, or asset sale. If this happens, we will provide notice when required.

5. Data Storage and Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No system is perfectly secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information for as long as needed to provide the Services and for legitimate business purposes, such as compliance and security. You may request deletion where applicable (see Section 9).

7. Cookies and Similar Technologies (Website)

We may use cookies and similar technologies to remember preferences, improve performance, and understand site usage. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

8. Third-Party Links

The Services may include links to third-party websites or services. We are not responsible for their privacy practices. Review their policies before providing information.

9. Your Choices and Rights

Depending on where you live, you may have rights to:

• Access, correct, or delete certain information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To make a request, contact us using the details below. We may need to verify your identity before completing certain requests.

10. Children’s Privacy

The Services are not intended for children under 13 (or the minimum age required in your region). We do not knowingly collect personal information from children. If you believe a child provided information, contact us so we can take appropriate action.

11. International Users

If you access the Services from outside the United States, your information may be processed in the United States or other locations where our providers operate.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice as required. The “Last updated” date above reflects the latest version.

13. Contact Us

Questions or requests: hello@rezonate.app